Frequently Asked Questions

Everything you need to know about Festive Express
and our holiday lighting packages.

About Festive Express

Festive Express is a simplified, fixed-package rental program. It delivers professional-grade holiday lighting as a one-season rental, fully installed, maintained, and taken down — so customers enjoy the season with zero ladders, tangled cords, storage, or stress.
Customers select one of three fixed rental packages, pay online, choose install and take-down dates, and Festive Express handles everything else. The lighting is gift-wrapped in one simple package.
Festive Express is created and run by the same professional lighting team behind Festive Lighting Pros — the people who design and install Florida’s most stunning holiday displays.

Packages & Pricing

Three fixed one-season rental packages: Joy — WAS $1500 NOW $999*    Clean, classic roofline lighting designed to create a warm and welcoming glow throughout the season. Jolly — WAS $2500 NOW $1999* A beautifully coordinated exterior lighting and décor display for a festive welcome all season long. Merry — WAS $3500 NOW $2999* A complete premium lighting and décor display filling everyone with holiday wonder and awe. *Early Bird Special ends October 31, 2026.
Yes. Each package has one clear rental price for the full season with no hidden fees or surprises.
Professional-grade lighting, full installation by trained technicians, maintenance through the season, and complete take-down when the customer is ready. Since this is a rental program, there are no storage issues on your part.
One season only (the holiday period). Customers can re-book the following year. Loyalty program available for repeat customers.
Festive Express is designed around the three fixed packages for simplicity and speed. For fully custom designs, multi-holiday systems, commercial work, or permanent lighting, customers are referred to Festive Lighting Pros.

How It Works

1. Pick your package (Joy, Jolly, or Merry) based on the look you want.   2. Pay the set price online.   3. Choose your preferred install date and take-down date.   4. Festive Express installs, maintains, and removes everything.   5. You simply enjoy the holidays.
As early as possible. Install dates fill up quickly.
Installations generally begin after Halloween and continue into early December, aligned with customer-selected dates.

Installation, Maintenance & Take-Down

Trained technicians. Installation is full-service and professional.
Yes. The package includes maintenance through the season. Ongoing local support is provided after install.
The team returns on the scheduled take-down date, removes all lighting and décor, and stores it. No customer effort or storage required.
Yes. Commercial/professional-grade lighting built to withstand the elements.
No ladders or customer labor required. Most homes’ existing exterior power is sufficient.

Safety, Insurance & Guarantees

Yes. Festive Express / Festive Lighting Pros is licensed and insured. Your home is fully protected.
Festive Lighting Pros carries $1,000,000 in liability insurance (standard company policy).
Contact support. Maintenance is included and issues are addressed promptly.

Service Area

Primary focus is the greater Sarasota / Bradenton / Lakewood Ranch, Florida area (and surrounding communities served by Festive Lighting Pros). Local support is a core differentiator.
Festive Express packages are primarily residential. Commercial and larger projects are handled through Festive Lighting Pros.

Contact & Support

- Phone: (941) 239-4722   - Email: JoyJollyMerry@festive.express - Website: festive.express
Yes. “Ongoing Local Support – We’re Here Long After Install.”
Direct the customer to call (941) 239-4722 or email JoyJollyMerry@festive.express. For custom needs, refer to Festive Lighting Pros.